FAQs

Where is your farm?

We're 8kms from Korumburra in South Gippsland Victoria, Australia. It's a little area call Ranceby. There used to be a school and a church here but they are long gone. Just a plaque on the side of the road remains. We often find old bits of crockery, little bottles and a few coins from yesteryears when we dig in new places. Lots of history in these hills.

Are you Australian owned and operated? 

You bet. We are a little family of three, Stewart, me (Julie) and our daughter Edie May. 

Are your garlic salts gluten-free?

Yes. We searched for and found a pure salt without anti-caking agents. It's an Australian seasalt. It is quite salty, surprise surprise, so we recommend using it sparingly to start to get used to how much to add to your cooking.

What is our returns policy?

We are confident you'll love your order but if for any reason you are not happy with it, please get in touch and we can find a solution for you. We'll need a photo sent to show any issues (wrong item sent or issue with product, broken jar etc.) and then we will happily resend to you at our cost, we're always here to help. If we've made a mistake and sent you the wrong item in error, we are happy for you to keep it and we'll send you the right one. :)

What is our shipping policy?

We are a small family farming business and try our very best to ship your order within 3 business days. Most of the time it's next day, but if you have an urgent gift or need your order quickly, you can choose Express Post, or ask us to Express Post for you. We have free shipping for orders $50 and over, a very low threshold for postage, and ask that for smaller orders under $50, you pay a flat rate of $5 shipping. These costs are for Australian Shipping only, overseas shipping rates are a flat rate of $25. 

 

Got a question for us? Ask away, just email it to hello@weyhillfarm.com.au